RETURN & SHIPPING POLICY

Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to a defective or damaged product or an error on our part.

We recommend using a 777 Lorry Transport Delivery of the goods to ensure the safe and documented return of the item.

Exchange goods will be processed upon receipt and inspection of the returned item.

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Refunds:

Goods sold no refund. Customer can request for exhange goods subjected to approval by us

If approved, the exchange goods will be processed within 3~7 working days

Please note that original shipping charges (if applicable) are non-refundable.

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Exchanges:

If you wish to exchange your purchase for a different item, please contact sales team to arrange the exchange.

Exchanges are subject to product availability, and any price differences will be handled accordingly.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact Sales team immediately to arrange for a replacement.